How to Ride the Bus/*Please be aware that credit cards are not accepted.

  • Bus Guide (PDF)
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  • How to Ride the Bus

■Using the Hakone Freepass

When boarding and getting off the bus

■ the ticket be clearly shown to the driver

Hakone Freepass ticket

We ask that each passenger have his or her own ticket, and that the ticket be clearly shown to the driver.
* There is no need to take a boarding ticket.

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■Boarding with cash or a bus ticket

Have small change ready

Change is given only for coins and 1,000 yen bills on the bus.
*Change cannot be given for 2,000, 5,000, or 10,000 yen bills.

When boarding

■ Getting a boarding ticket

When boarding, each passenger takes one boarding ticket.

Boarding tickets

The ticket confirms the stop where each passenger boarded and is needed when paying the fare. Please make sure to hold onto it until you get off the bus.

When your stop is announced (or displayed)

■ Check Fares

You can check your fare on the fare chart at the front of the bus. The fare displayed is the amount to be paid if you get off at the next stop.

How the fare chart works
The ticket confirms the stop where each passenger boarded and is needed when paying the fare. Please make sure to hold onto it until you get off the bus.
  • Next stop
When your stop is announced (or displayed)

■ Press the buzzer

When the bus stop that you want to get off at is displayed on the fare chart at the front of the bus, please press the buzzer button near the window.

※When somebody presses the buzzer button, all of the buzzer buttons light up to indicate that the bus will be stopping at the next stop.

Please check what your fare will be and prepare to pay

When getting off

■ Put in your boarding ticket and fare

Please place the boarding ticket and fare into the fare collection box that is next to the driver's seat.
*Please note that change is not available.
boarding ticket and fare or boarding ticket and bus ticket
■ Getting change on the bus

There is a change machine available as part of the fare collection box next to the driver's seat. Change is available only for coins and 1,000 yen bills. As it is dangerous to collect change while the bus is moving, we ask that you change your money after the bus has come to a complete stop.

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